Mold can start in under 48 hours. We pull the water out, treat for mold and dry it out, so your carpet and subfloor have the best chance.
We find how far the water went. It's usually farther than it looks, into the pad and along the walls.
Heavy extraction pulls standing water out of the carpet and pad. This is the step that matters most.
An antimicrobial treatment helps keep mold and mildew from growing while everything dries.
Air movers keep the air moving, and we come back to make sure it's dry all the way through.
Gulf Coast storms and humid air make fast drying even more important down here.
Supply lines, fittings and slow leaks under the floor.
Washers, dishwashers, fridge lines and water heaters.
Rain coming in through windows, doors and walls.
Handled case by case, depending on the water.
Shut off the supply valve or the main if it's safe to reach. Less water in means less to pull out.
Keep away from outlets and cords near wet areas. If water reached them, shut off that breaker only if you can do it safely.
Get furniture off wet carpet. Wood stain and metal feet can leave marks that don't come out.
As soon as you can. Same-day extraction gives carpet the best chance, and mold can start in 24 to 48 hours.
Often, if it's clean water and caught early. Dirty water, or water that sat too long, usually means replacing the pad or the carpet. We'll tell you honestly which it is.
Contaminated water is handled case by case. Heavy contamination may need a licensed mitigation company, and we'll tell you if that's the case.
You'll talk to the owner, not a call center. Text a photo of the damage if that's easier.